Specialty Materials – Website Privacy Policy
This Privacy Policy explains how Specialty Materials collects, uses, and protects personal information in connection with the Specialty Materials website (specmaterials.com).
“Specialty Materials”, “we”, “us”, and “our” mean Specialty Materials, a trade name used by Global Materials, Inc., a Massachusetts, USA company, and any of its operating entities.
By using the Specialty Materials website, you agree to the practices described in this Privacy Policy.
Information we collect
We collect information in the following situations:
When you contact us
If you contact us through the website (for example via a contact form) or by email or phone using the contact details on the site, we collect the information you provide, which may include:Name
Company and position
Email address and phone number
Country or region
Your inquiry (including any technical or commercial questions)
How you heard about Specialty Materials and any other information you choose to provide
Newsletter and email updates
If you subscribe to receive newsletters, updates, or similar communications from us, or if you contact us and we later add you to our mailing list, we collect and use:Your email address
Optionally your name, company, and topics of interest
We use an email service provider to send these communications and may change providers over time. You can unsubscribe at any time by following the instructions in our emails.
Business relationships
If you are a customer, supplier, or prospect, we may process limited personal data in the course of our business relationship with you, for example when you request information or we communicate about materials and services. This may include your name, company and title, email address, telephone number, address, and information about your requests, orders, or interactions.Automatic collection and analytics
The Specialty Materials website is hosted on Squarespace, which provides standard analytics and logging. When you visit the website, we and Squarespace may automatically collect technical and usage information, such as:IP address
Browser type and version
Operating system and device type
Pages visited, date and time of visit, and referring pages
General location based on IP address
This information is typically collected via server logs, cookies, and similar technologies, and is used to understand how the site is used and to maintain performance and security.
We do not intentionally collect sensitive personal information via the website.
How we use the information
We may use the information we collect for the following purposes:
To respond to your inquiries, requests for information, and other communications, and to conduct business with you where applicable.
To provide, operate, maintain, and improve the Specialty Materials website, including understanding how it is used and which content is most useful to visitors.
To send you newsletters, updates, and other email communications about our materials, products, services, and events, particularly if you have subscribed or contacted us and we believe the information is likely to be relevant to you.
To maintain internal records and administration related to customers, suppliers, and prospects.
To comply with legal obligations and to protect our rights, for example in connection with legal claims, compliance, and regulatory requirements.
We may aggregate or de‑identify information for analysis and statistics. Aggregated or de‑identified information is not treated as personal information.
When we share information
We may share personal information in limited circumstances, including:
With service providers that support our website and operations, such as Squarespace (hosting and site analytics) and email service providers used to send newsletters and updates, as well as other IT or communication providers. These providers process information on our behalf under appropriate contractual and security obligations.
With other Specialty Materials entities, where necessary to respond to an inquiry or manage a business relationship.
If required to do so by law, regulation, legal process, or governmental request.
In connection with a corporate transaction involving Specialty Materials (such as a merger, acquisition, or sale of assets), where personal information may be transferred as part of the transaction.
We do not sell personal information collected through the Specialty Materials website.
Geographic scope
The Specialty Materials website is controlled and operated from the United States. Information collected through the website may be stored and processed in the United States and other countries that may have different data protection laws than your country of residence.
If you access the website from outside the United States, you are responsible for complying with any local laws that apply to you.
Cookies and similar technologies
Some features of the Specialty Materials website may use cookies or similar technologies:
Cookies are small text files stored on your device that help websites function, remember preferences, and understand how they are used.
Squarespace and its built‑in analytics use cookies and similar technologies to measure which pages are visited, which features are used, and to help improve the website over time.
You can usually configure your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the website may not function properly.
If Specialty Materials adopts a more detailed Cookie Policy, that policy will provide additional information about how we use cookies and how you can manage them.
Data security
We use reasonable technical and organizational measures to help protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information only for as long as needed for the purposes for which it was collected, including to:
Respond to your requests and maintain records of our communications and business relationships.
Operate and improve the website.
Comply with legal obligations (for example, tax and accounting rules) and to establish, exercise, or defend legal claims.
The specific retention period may vary depending on the nature of the information and our legal obligations. Information used for email newsletters or updates may be kept until you unsubscribe or we no longer use it for that purpose.
Your choices
You can opt out of marketing emails at any time by using the unsubscribe link included in such emails, or by contacting us using the details below.
If you have questions about this Privacy Policy or how we handle personal information, you can contact us and we will do our best to respond.
Third‑party websites
The Specialty Materials website may contain links to websites or services of third parties. Once you use these links to leave our site, this Privacy Policy no longer applies.
We do not control third‑party websites and are not responsible for their content, security, or privacy practices. You should review the privacy policy applicable to any third‑party website you visit.
Changes to this Privacy Policy
Specialty Materials may change this Privacy Policy from time to time by updating this page. The “last updated” date at the top of this page indicates when this Privacy Policy was most recently revised.
Your continued use of the Specialty Materials website after changes are posted indicates your acceptance of the updated Privacy Policy.
Contact
If you have any questions, requests, or concerns regarding this Privacy Policy or how Specialty Materials processes personal information, you can contact us at:
Specialty Materials
1449 Middlesex Street
Lowell, MA 01851 USA
Tel: +1 978-322-1956
Email: info@specmaterials.com